How Donnosafe helped recover a stolen bicycle: a true story

Recently, Sara, a customer of ours from Turin, had an unpleasant experience: her bicycle was stolen. Fortunately, this story had a happy ending. Thanks to her foresight, having chosen a model with the DonnoSafe anti-theft system, Sara was able to recover her bike.

An unexpected theft

On Sunday 3 November, our customer found herself in a bad situation: her bicycle was stolen right off the street. It was firmly tied to a pole right in front of her house. It seemed a safe place, yet the thieves did not stop at a simple barrier. They tore down the pole and took the bike away.

Immediate reaction with DonnoSafe

As soon as she realised that the bicycle was missing, our customer opened the DonnoSafe app, and the system immediately showed her the location of the bicycle. The GPS coordinates indicated a nearby residential building. However, it appeared that the bike was about 15 metres below ground level, which suggested that it was in a basement.

At the time of the arrest, the thief had already repainted the bicycle black. However, thanks to DonnoSafe, the stolen bike was recovered and the thief suffered the consequences.

Don't risk it - protect your cargo bike with DonnoSafe

Regardless of where your bike is, with DonnoSafe you can always track its location and act promptly in the event of any unforeseen incidents. This device ensures the safety of your cargo bike by monitoring it 24/7.